
A document called "Information Brochure Importing Vehicles to Australia - The Pre-1989 Scheme" was relied upon and quoted in refusing my application and subsequent request for review. The Department's website stated:
This information is provided so that applicants can determine whether their vehicles qualify. The information is also provided to allow applicants who qualify to quickly and easily apply to the Department and obtain a vehicle import approval.

Click to see full size: Australian Financial Review Article 22 Jul 2011
In the end I was able to demonstrate how the Department applied double standards and subsequently received 'Import Approval' - however the tribunal findings provided a 'safe' verdict that could not be relied upon by others. It was during this 9 month period I realised that much was awry in government and began to question it.
Corporate Customs
I noticed 'Departments' referred to the public they were supposed to serve - as "Clients." I noticed copyright symbols on 'government' websites... and upon looking more closely I found the Australian Coat of Arms was a registered trademark with the United States Patent & Trademark Office.
These 'red-flags' prompted me to question Customs before paying fees demanded upon import. For over 12 months I did not receive one answer... not even a suggestion on where I might get an answer. It seemed as if my requests to determine if I was dealing with a legitimate government department were being avoided... my questions were frequently unanswered.
Subsequently I created the documentary What The FUQ? - Frequently Unanswered Questions of the "Australian Government" - this website is a progression of the research presented in this documentary. Presently the video is on YouTube... please advise if the videos are no longer available.
2min Trailer - What The FUQ?
52min Documentary - What The FUQ?
Background on "Customs"
The Commonwealth of Australia Constitution Act of 1900 (UK) refers to Customs as the "Department of Customs and Excise."

Contrast that to today's version:

Wouldn't it be reasonable to presume that the Department could confirm that they were a real Department of the Government of the Commonwealth?
What if they couldn't? Independent requests were made to "Customs" by readers of this website only to receive this carbon-copy response... 7 months later.
Note that even the request was twisted by ‘Customs’. The original request asked for:
Evidence that the Australian Customs & Border Protection Service is a department of the de jure Government of the Commonwealth of Australia (not the “Australian Government”)
Even setting aside 'Customs' aim to acknowledge correspondence within 5 business days... 7 months to say we won't confirm we are legitimate basically answers the question: Australian Customs and Border Protection Services are impostors masquerading as government in Australia!!